Developing and Sustaining Nursing Leadership
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Gain knowledge in leadership practices that result in healthy outcomes for nurses, patients/clients, organizations and systems. This guideline addresses:
- System resources that support effective leadership practices and behaviours for formal leaders and nurses at the point of care
- Organizational culture, values and resources that support effective leadership practices and behaviours at all levels
- Personal resources that support effective leadership practices across the continuum of care
- Anticipated outcomes of effective nursing leadership
2nd Edition, 2013
This guideline provides evidence-based recommendations for RNs and RPNs on best nursing practices for developing and sustaining nursing leadership.
Registered Nurses’ Association of Ontario. (2013). RNAO Developing and sustaining nursing leadership best practice guideline (2nd Ed.). Toronto, ON, Canada: Author. Retrieved from: https://rnao.ca/sites/rnao-ca/files/LeadershipBPG_Booklet_Web_1.pdf
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Nursing Leadership Gap Analysis
Organizational assessment tool to assist with implementation and evaluation of the RNAO Developing and Sustaining Nursing Leadership Best Practice Guideline, Second Edition by comparing current practice to evidence-based practice. Source: Registered Nurses' Association of Ontario's Long-Term Care Best Practices Program, Toronto, ON. September 2013.
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An online “Mind Tools” article outlining 10 common communication mistakes
Reference: Mind Tools.(ND)10 Common Communication Mistakes Avoiding Communication Blunders and Misunderstandings Retrieved from website: https://www.mindtools.com/pages/article/common-communication-mistakes.htm
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This article describes ten common leadership mistakes and ways to avoid these pitfalls.
© Mind Tools Ltd, 1996-2014. All rights reserved.
MindTools.com. (n.d.). 10 Common Leadership & Management Mistakes: Avoiding Universal Pitfalls [Online]. London, United Kingdom: Author. Retrieved from http://www.mindtools.com/pages/article/leadership-mistakes.htm [Accessed: June 6, 2014].
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Practice guidelines are documents that help nurses understand their responsibilities and legal obligations in order to make safe, effective and ethical decisions in nursing practice. This practice guideline outlines the legislated scope of nursing practice as well as controlled acts authorized to nursing (general and extended classes).
College of Nurses of Ontario. (2018). Authorizing Mechanisms. Toronto, ON, Canada: Author. Retrieved from https://www.cno.org/globalassets/docs/prac/41075_authorizingmech.pdf Copyright © College of Nurses of Ontario, 2019.
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Coming August 2017 CNA is updating its 2008 Code of Ethics for Registered Nurses to ensure it reflects societal changes and the needs of nurses in their practice. Stay tuned for more information! - See more at: https://www.cna-aiic.ca/en/on-the-issues/best-nursing/nursing-ethics#sthash.VELCDEug.dpuf
Canadian Nurses Association. (2008, June). Code of Ethics for Registered Nurses. Ottawa, ON, Canada: Author. Retrieved from www.cna-aiic.ca/en/download-buy/nursing-ethics.
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This guideline outlines the key factors associated with conflict with clients, colleagues and in the workplace, and offers strategies for preventing and managing conflict that has escalated. It also highlights the role of nurses in formal leadership positions, as well as the importance of the debriefing process in the prevention and management of conflict.
College of Nurses of Ontario. (2018). Conflict Prevention and Management. Toronto, ON: Author. Retrieved from https://www.cno.org/globalassets/docs/prac/47004_conflict_prev.pdf © 2019 College of Nurses of Ontario
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Core Competencies and Sample Behaviours re: Balancing the Complexities of the System and Managing Competing Values and Priorities in Registered Nurses’ Association of Ontario. Developing and Sustaining Nursing Leadership, Second Edition (July 2013). Toronto, ON, pp. 44-46 B). This table outlines the core competencies and sample behaviours that can be used by formal and “point-of-care” leaders to build relationships and trust.
Web Address or Source: Registered Nurses’ Association of Ontario. Developing and Sustaining Nursing Leadership, Second Edition (July 2013). Toronto, ON, pp. 44-46 . http://rnao.ca/sites/rnao-ca/files/LeadershipBPG_Booklet_Web_1.pdf
Reference: Registered Nurses’ Association of Ontario. Developing and Sustaining Nursing Leadership, Second Edition (July 2013). Toronto, ON: Author. pp. 44-46
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Core Competencies and Sample Behaviours re: Balancing the Complexities of the System and Managing Competing Values and Priorities in Registered Nurses’ Association of Ontario. Developing and Sustaining Nursing Leadership, Second Edition (July 2013). Toronto, ON, pp. 55-57. This table outlines the core competencies and sample behaviours related to balancing the complexities of the system and managing competing values and priorities.
Web Address or Source: Registered Nurses’ Association of Ontario. Developing and Sustaining Nursing Leadership, Second Edition (July 2013). Toronto, ON, pp. 55-57. http://rnao.ca/sites/rnao-ca/files/LeadershipBPG_Booklet_Web_1.pdf
Reference: Registered Nurses’ Association of Ontario. Developing and Sustaining Nursing Leadership, Second Edition (July 2013). Toronto, ON: Author. pp. 55-57
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This table outlines core competencies and sample behaviours for creating an empowering environment.
Registered Nurses’ Association of Ontario. (2013, July). Developing and Sustaining Nursing Leadership Best Practice Guideline, Second Edition. Toronto, ON, Canada: Author. pp. 38-40. Retrieved from: http://rnao.ca/bpg/guidelines/developing-and-sustaining-nursing-leadership.
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Practice standards are documents that help nurses understand their responsibilities and legal obligations in order to make safe, effective and ethical decisions in nursing practice. This practice guideline outlines when nurses have the appropriate authority and competence to perform a particular procedure.
College of Nurses of Ontario. (2018). Practice Standard: Decisions About Procedures and Authority. Toronto, ON, Canada: Author. Retrieved from https://www.cno.org/globalassets/docs/prac/41071_decisions.pdf Copyright © College of Nurses of Ontario, 2020
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This best practice guideline defines “diversity” and identifies key values for cultural competence.
Registered Nurses’ Association of Ontario. (2007, April). Embracing Cultural Diversity in Health Care: Developing Cultural Competence Best Practice Guideline. Toronto, ON, Canada: Author. p.19. Retrieved from: http://rnao.ca/bpg/guidelines/embracing-cultural-diversity-health-care-developing-cultural-competence.
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This resource outlines organizational recommendations and anticipated outcomes related to embracing cultural diversity in health care and developing cultural competence.
Registered Nurses’ Association of Ontario. (2007, April). Embracing Cultural Diversity in Health Care: Developing Cultural Competence Best Practice Guideline. Toronto, ON, Canada: Author. pp. 36-37. Retrieved from http://rnao.ca/bpg/guidelines/embracing-cultural-diversity-health-care-developing-cultural-competence.
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This article uses scenarios to explore the relationship between the quality of the work environment and ethical nursing practice.
Canadian Nurses Association. (2012, February). Ethics in Practice for Registered Nurses: Ethics, Relationships and Quality Practice Environments. Ottawa, ON, Canada: Author. Retrieved from www.cna-aiic.ca/en/download-buy/nursing-ethics.
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This article uses vignettes to describe the issues, impact and resolution of ethical distress (vs. an ethical dilemma).
Canadian Nurses Association. (2012, February). Ethics in Practice for Registered Nurses: Ethical Distress in Healthcare Environments. Ottawa, ON, Canada: Author. Retrieved from www.cna-aiic.ca/en/download-buy/nursing-ethics.
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This article uses vignettes to illustrate the ethical considerations for nurses using social media.
Canadian Nurses Association. (2012, February). Ethics in Practice for Registered Nurses - When Private Becomes Public: The Ethical Challenges and Opportunities of Social Media. Ottawa, ON, Canada: Author. Retrieved from www.cna-aiic.ca/en/download-buy/nursing-ethics.
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Several case scenarios provide additional information about the impact of the conflict and how conflict can be addressed, managed and/or mitigated.
Registered Nurses’ Association of Ontario. (2012, September). Appendix D of Managing and Mitigating Conflict in Health-care Teams Best Practice Guideline. Toronto, ON, Canada: Author. pp.78-82. Retrieved from: http://rnao.ca/bpg/guidelines/managing-conflict-healthcare-teams.
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This list outlines the fundamental principles and assumptions about conflict in health-care teams.
Registered Nurses’ Association of Ontario. (2012, September). Managing and Mitigating Conflict in Health-care Teams Best Practice Guideline. Toronto, ON, Canada: Author. p.6. Retrieved from: http://rnao.ca/bpg/guidelines/managing-conflict-healthcare-teams.
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This resource outlines how to help others cope with the effects of change.
Registered Nurses’ Association of Ontario. (2013, July). Developing and Sustaining Nursing Leadership Best Practice Guideline, Second Edition. Toronto, ON, Canada: Author. p.53. Retrieved from http://rnao.ca/bpg/guidelines/developing-and-sustaining-nursing-leadership.
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The White Paper outlines leadership behaviors and practices that are the starting point for leaders to examine their own leadership practices. *Please note: The IHI resources are available at no charge once you register on the IHI website. Once registered with ihi.org you can use the internal search tool for this resource
Reference: Swensen, S., Pugh, M., McMullan, C., & Kabcenell A. (2013). High-Impact Leadership: Improve Care, Improve the Health of Populations, and Reduce Costs. IHI White Paper. Cambridge, Massachusetts: Institute for Healthcare Improvement; 2013. Retrieved from http://www.ihi.org/Pages/default.aspx
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This table lists “core competencies” and “sample behaviours” that can be used by formal and “point-of-care” leaders to build relationships and trust.
Registered Nurses’ Association of Ontario. (2013, July). Developing and Sustaining Nursing Leadership Best Practice Guideline, Second Edition. Toronto, ON, Canada: Author. pp.31-34. Retrieved from: http://rnao.ca/bpg/guidelines/developing-and-sustaining-nursing-leadership.
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This table lists the ways in which nurse leaders can lose trust and repair lost trust.
Registered Nurses’ Association of Ontario. (2013, July). Developing and Sustaining Nursing Leadership Best Practice Guideline, Second Edition. Toronto, ON, Canada: Author. p.30. Retrieved from: http://rnao.ca/bpg/guidelines/developing-and-sustaining-nursing-leadership.
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This resource provides implementation tips and strategies for embracing cultural diversity.
Registered Nurses’ Association of Ontario. (2007, April). Appendix F of Embracing Cultural Diversity in Health Care: Developing Cultural Competence Best Practice Guideline. Toronto, ON, Canada: Author. p.82. Retrieved from: http://rnao.ca/bpg/guidelines/embracing-cultural-diversity-health-care-developing-cultural-competence.
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This article contains practical lists such as “Kotter’s 8 Stage Process to Creating Major Change”, “Eight Reasons for Resisting Change”, and ”6 Methods for Dealing with Resistance to Change”.
Reference: Nguyen, Steve.(2010) Kotter's 8 Stage Process to Creating Major Change. Retrieved from: http://workplacepsychology.net/2010/02/05/implementing-change-and-overcoming-resistance/
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This list outlines the knowledge required by effective nurse leaders.
Registered Nurses’ Association of Ontario. (2013, July). Developing and Sustaining Nursing Leadership Best Practice Guideline, Second Edition. Toronto, ON, Canada: Author. p.62. Retrieved from http://rnao.ca/bpg/guidelines/developing-and-sustaining-nursing-leadership.
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Les lignes directrices sur les pratiques exemplaires portent principalement sur le personnel infirmier, les équipes soignantes et les processus qui favorisent la mise en place de milieux de travail sains. Ces lignes directrices traitent de la gestion et de l’atténuation des conflits interpersonnels au sein des équipes de soins de santé. Elles partent du principe que même s’il est possible d’éviter certains conflits, des conflits sains peuvent également être bénéfiques. Aux fins du présent document, un conflit se définit comme étant un processus dynamique intervenant entre des personnes interdépendantes ou des groupes interdépendants enclenché par une réaction émotionnelle négative en raison d’un désaccord perçu ou d’une interférence dans l’atteinte de leurs objectifs (Barki et Hartwick, 2004).
Association des infirmières et infirmiers autorisés de l’Ontario (2012). La gestion et l’atténuation des conflits dans les équipes de soins de santé. Toronto, Canada : Autheur. Récupéré http://rnao.ca/bpg/language/la-gestion-et-l%E2%80%99att%C3%A9nuation-des-conflits-dans-les-%C3%A9quipes-de-soins-de-sant%C3%A9 Ce travail est financé par le Ministère de la Santé et des Soins de longue durée d'Ontario.
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The purpose of this peer-reviewed online article is to assist nursing leaders to “reframe” perceptions about generational differences and view them as potential strengths.
© 2006 OJIN: The Online Journal of Issues in Nursing
Sherman, R. (2006, May 31). Leading a multigenerational workforce: issues, challenges, and strategies [Online]. The Online Journal of Issues in Nursing, 11(2). American Nurses Association. Website: http://nursingworld.org/default.aspx.
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This table outlines core competencies and sample behaviours for leading and sustaining change.
Registered Nurses’ Association of Ontario. (2013, July). Developing and Sustaining Nursing Leadership Best Practice Guideline, Second Edition. Toronto, ON, Canada: Author. pp.49-51. Retrieved from http://rnao.ca/bpg/guidelines/developing-and-sustaining-nursing-leadership.
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This list includes strategies that individuals can use to learn how to manage and mitigate conflict in the workplace.
Registered Nurses’ Association of Ontario. (2012, September). Managing and Mitigating Conflict in Health-care Teams Best Practice Guideline. Toronto, ON, Canada: Author. p.36. Retrieved from: http://rnao.ca/bpg/guidelines/managing-conflict-healthcare-teams.
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Cette ligne directrice sur les pratiques exemplaires en soins infirmières et infirmiers est un document détaillé comportant les ressources nécessaires au soutien de la pratique basée sur des données probantes. Un milieu de travail sain, c’est un milieu de pratique qui maximise la santé et le bien-être des infirmières, des résultats de qualité chez le patient ou client, le rendement de l’organisation et du système, et les retombées sociales, y compris des collectivités en meilleure santé.
Association des infirmières et infirmiers autorisés de l’Ontario (2013). Lignes directrices sur le développement et le maintien du leadership infirmier, (2em Ed.). Toronto, ON, Canada: Auteur. Récupérée de http://rnao.ca/bpg/language/lignes-directrices-sur-le-d%C3%A9veloppement-et-le-maintien-du-leadership-infirmier Ce travail est financé par le Ministère de la Santé et Ministère des Soins de longue durée d'Ontario
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This resource outlines organizational recommendations for managing and mitigating conflict in health-care teams.
Registered Nurses’ Association of Ontario. (2012, September). Managing and Mitigating Conflict in Health-care Teams Best Practice Guideline. Toronto, ON, Canada: Author. pp.32-34. Retrieved from http://rnao.ca/bpg/guidelines/managing-conflict-healthcare-teams.
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This resource outlines organizational characteristics that support effective leadership.
Registered Nurses’ Association of Ontario. (2013, July). Developing and Sustaining Nursing Leadership Best Practice Guideline, Second Edition. Toronto, ON, Canada: Author. p.68. Retrieved from http://rnao.ca/bpg/guidelines/developing-and-sustaining-nursing-leadership.
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This list identifies expected outcomes in empowered workplaces.
Registered Nurses’ Association of Ontario. (2013, July). Developing and Sustaining Nursing Leadership Best Practice Guideline, Second Edition. Toronto, ON, Canada: Author. p. 36. Retrieved from: http://rnao.ca/bpg/guidelines/developing-and-sustaining-nursing-leadership.
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This resource outlines the outcomes that can occur in environments that support knowledge development and integration.
Registered Nurses’ Association of Ontario. (2013, July). Developing and Sustaining Nursing Leadership Best Practice Guideline, Second Edition. Toronto, ON, Canada: Author. p.42. Retrieved from: http://rnao.ca/bpg/guidelines/developing-and-sustaining-nursing-leadership.
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This lists the outcomes related to balancing the complexities of the system and managing competing values and priorities.
Registered Nurses’ Association of Ontario. (2013, July). Developing and Sustaining Nursing Leadership Best Practice Guideline, Second Edition. Toronto, ON, Canada: Author. p.53. Retrieved from http://rnao.ca/bpg/guidelines/developing-and-sustaining-nursing-leadership.
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This resource outlines expected outcomes related to leading, supporting and sustaining change.
Registered Nurses’ Association of Ontario. (2013, July). Developing and Sustaining Nursing Leadership Best Practice Guideline, Second Edition. Toronto, ON, Canada: Author. p.48. Retrieved from http://rnao.ca/bpg/guidelines/developing-and-sustaining-nursing-leadership.
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This lists the potential nursing outcomes related to staff trust and positive relationships with leaders.
Registered Nurses’ Association of Ontario. (2013, July). Developing and Sustaining Nursing Leadership Best Practice Guideline, Second Edition. Toronto, ON, Canada: Author. p. 29. Retrieved from: http://rnao.ca/bpg/guidelines/developing-and-sustaining-nursing-leadership.
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These brochures (Developing and Sustaining Nursing Leadership Tips and Tools & Point-of-Care Leadership Tips and Tools for Nurses) are designed to describe evidence-based practices that nurses performing both formal and informal nursing leadership roles can use to enhance their skills.
Leadership practices are relationship-based and are fundamental for transforming nurses’ work settings into healthy work environments. These practices can apply to all nursing roles and levels of leadership. Point-of-care nurses who may not think of themselves as leaders will find meaningful examples of leadership at the point-of-care.
Retrieved from: http://rnao.ca/sites/rnao-ca/files/POC_16.5_x_8.5_WEB_0.pdf
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This Canadian Nurses Association “Position Statement” defines “nursing leadership” and the requisite skills and attributes needed in all levels and sectors of Canadian health care.
Reference: Canadian Nurses Association (2009). Position Statement: Nursing Leadership. Ottawa, ON: Author. Website: http://www.cna-aiic.ca/
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The Preceptor Education Program is an online interprofessional program that consists of nine interactive learning modules. The modules include downloadable resources, learning exercises, video case scenarios and references. Learning is self-directed in that modules are self-directed and do not need to be completed in any particular order. Many of the modules are designed so that preceptors and students can work through them together. After completing a reflective note, a certificate can be printed at the end of each module to record the education completed.
Reference: Kinsella, E.A., Bossers, A., Ferguson, K., Jenkins, K., Bezzina, M.B., MacPhail, A., Moosa, T., Schurr, S., Whitehead, J. & Hobson, S. (2016). Preceptor Education Program for health professionals and students. (2nd ed.) London, ON: The University of Western Ontario. Retrieved from: www.preceptor.ca
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This self-directed e-learning module reviews the professional responsibilities and accountabilities of all nurses in Ontario.
Copyright © College of Nurses of Ontario, 2013.
College of Nurses of Ontario. (2013, July). Professional Standards [Online]. Toronto, ON, Canada: Author. Retrieved from http://www.cno.org/en/learn-about-standards-guidelines/educational-tools/learning-modules/professional-standards/.
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Practice guidelines are documents that help nurses understand their professional responsibilities and legal obligations in order to make safe, effective and ethical decisions in nursing practice. This practice guideline helps nurses understand their roles and responsibilities in preventing and managing conflict with clients and colleagues.
College of Nurses of Ontario. (2018). Professional Standards, Revised 2002. Toronto, ON, Canada: Author. Retrieved from https://www.cno.org/globalassets/docs/prac/41006_profstds.pdf Copyright © College of Nurses of Ontario, 2009.
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This resource identifies recommendations for individuals embracing diversity in health-care.
Registered Nurses’ Association of Ontario. (2007, April). Embracing Cultural Diversity in Health Care: Developing Cultural Competence Best Practice Guideline. Toronto, ON, Canada: Author. pp.30-31. Retrieved from: http://rnao.ca/bpg/guidelines/embracing-cultural-diversity-health-care-developing-cultural-competence.
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These tables provide specific behavioural recommendations to support individuals and teams in managing and mitigating conflict in health-care teams.
Registered Nurses’ Association of Ontario. (2012, September). Managing and Mitigating Conflict in Health-care Teams Best Practice Guideline. Toronto, ON, Canada: Author. pp.39-41. Retrieved from: http://rnao.ca/bpg/guidelines/managing-conflict-healthcare-teams.
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This appendix contains several short tools and approaches to use when promoting respect or responding to disrespectful behavior.
Reference: Registered Nurses’ Association of Ontario (September 2012). Managing and Mitigating Conflict in Health-care Teams Best Practice Guideline. Toronto, ON: RNAO. pp. 83-84.
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Learn how the decision making process must ensure that appropriate structures and supports are in place to maximize the nursing effort resulting in the best possible care and positive outcomes for the patients/clients, nursing personnel, and the organization. This panel has been developing a guideline to be used as a reference to assist in workload planning and workload management decision making. Published: 2017
This guideline provides evidence-based recommendations for RNs and RPNs on best nursing practices for developing and sustaining effective staffing and workload practices.
Registered Nurses’ Association of Ontario. (2017, January). Developing and Sustaining Effective Staffing and Workload Practices. Toronto, ON, Canada: Author. Retrieved from: http://rnao.ca/bpg/guidelines/developing-and-sustaining-effective-staffing-and-workload-practices.
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Gain an overview of the most compelling evidence about diversity; understanding it, accepting the differences it brings to work settings, and finally, to seeking and embracing diversity.
This panel has been developing guidelines that recommend a congruent set of work place behaviours, management practices and institutional policies within a practice setting resulting in an organizational environment that is respectful and inclusive of cultural and other forms of diversity.
Registered Nurses’ Association of Ontario. (2017). RNAO Embracing Cultural Diversity in Health Care: Developing Cultural Competence. Toronto, ON: Author. https://rnao.ca/sites/rnao-ca/files/Embracing_Cultural_Diversity_in_Health_Care_-_Developing_Cultural_Competence.pdf This work is funded by the Ontario Ministry of Health and Long-Term Care
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This Best Practice Guideline focuses on nursing teams and processes that foster healthy work environments. The focus for the development of this guideline was managing conflict among nursing and healthcare teams with the view that while some conflict is preventable, healthy conflict can also be beneficial.
For the purpose of this document, conflict is defined as: a phenomenon occurring between interdependent parties as they experience negative emotional reactions to perceived disagreements and interference with the attainment of their goals (Barki & Hartwick, 2004).
Registered Nurses’ Association of Ontario. (2012). Managing and Mitigating Conflict in Health-care Teams. Toronto, ON: http://rnao.ca/bpg/guidelines/managing-conflict-healthcare-teams
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Learn to identify professional practices that enhance outcomes for nurses, the recipients of nursing services, organizations and systems.
Through implementation of this guideline, you will learn:
- To identify the organizational culture, values and relationships and the structures and processes required for developing and sustaining effective professional practices
- Professional practice involves structures and processes needed to achieve outcomes.
Ensuring professional practice standards involves being accountable to your workplace for your actions and the implementation of a high ethical standard. Through translating knowledge into action, professional practice standards are met.
This guideline provides evidence-based recommendations for RNs and RPNs on best nursing practices for professionalism in nursing.
Registered Nurses’ Association of Ontario. (2007). Professionalism in nursing. Toronto, ON, Canada: Author. Retrieved from: http://rnao.ca/bpg/guidelines/professionalism-nursing
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A guideline to help nurses use social media in a professional manner.
Registered Nurses’ Association of Ontario. (2013). Social media guidelines for nurses. Retrieved from http://rnao.ca/sites/rnao-ca/files/Social_media_guidelines_2013.pdf.
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This resource outlines strategies for empowering nurses with information, decision supports and resources.
Registered Nurses’ Association of Ontario. (2013, July). Developing and Sustaining Nursing Leadership Best Practice Guideline, Second Edition. Toronto, ON, Canada: Author. p.79. Retrieved from http://rnao.ca/bpg/guidelines/developing-and-sustaining-nursing-leadership.
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This resource outlines strategies for promoting teams, collaborations and partnerships.
Registered Nurses’ Association of Ontario. (2013, July). Developing and Sustaining Nursing Leadership Best Practice Guideline, Second Edition. Toronto, ON, Canada: Author. p.80. Retrieved from http://rnao.ca/bpg/guidelines/developing-and-sustaining-nursing-leadership.
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This resource outlines strategies for recognizing nurses’ value.
Registered Nurses’ Association of Ontario. (2013, July). Developing and Sustaining Nursing Leadership Best Practice Guideline, Second Edition. Toronto, ON, Canada: Author. p.74. Retrieved from http://rnao.ca/bpg/guidelines/developing-and-sustaining-nursing-leadership.
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This resource outlines strategies for supporting empowerment.
Registered Nurses’ Association of Ontario. (2013, July). Developing and Sustaining Nursing Leadership Best Practice Guideline, Second Edition. Toronto, ON, Canada: Author. p.77. Retrieved from http://rnao.ca/bpg/guidelines/developing-and-sustaining-nursing-leadership.
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This resource outlines strategies that demonstrate respect for nurses as professionals.
Registered Nurses’ Association of Ontario. (2013, July). Developing and Sustaining Nursing Leadership Best Practice Guideline, Second Edition. Toronto, ON, Canada: Author. p.70. Retrieved from http://rnao.ca/bpg/guidelines/developing-and-sustaining-nursing-leadership.
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This resource outlines strategies to maintain stable nursing leadership.
Registered Nurses’ Association of Ontario. (2013, July). Developing and Sustaining Nursing Leadership Best Practice Guideline, Second Edition. Toronto, ON, Canada: Author. p.73. Retrieved from http://rnao.ca/bpg/guidelines/developing-and-sustaining-nursing-leadership.
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This table lists strategies that may be used by leaders to build relations and trust with individuals as well as teams, units and organizations.
Registered Nurses’ Association of Ontario. (2013, July). Developing and Sustaining Nursing Leadership Best Practice Guideline, Second Edition. Toronto, ON, Canada: Author. p. 35. Retrieved from: http://rnao.ca/bpg/guidelines/developing-and-sustaining-nursing-leadership.
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This resource outlines suggested strategies for leading and sustaining change.
Registered Nurses’ Association of Ontario. (2013, July). Developing and Sustaining Nursing Leadership Best Practice Guideline, Second Edition. Toronto, ON, Canada: Author. p.52. Retrieved from http://rnao.ca/bpg/guidelines/developing-and-sustaining-nursing-leadership.
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This table lists suggested strategies for individuals, teams/units and organizations who want to create an environment that supports knowledge development and integration.
Registered Nurses’ Association of Ontario. (2013, July). Developing and Sustaining Nursing Leadership Best Practice Guideline, Second Edition. Toronto, ON, Canada: Author. p.47. Retrieved from http://rnao.ca/bpg/guidelines/developing-and-sustaining-nursing-leadership.
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This resource summarizes the eight professional attributes in nursing.
Registered Nurses’ Association of Ontario. (2007, March). Professionalism in Nursing. Toronto, ON, Canada: Author. pp. 26-27. Retrieved from: http://rnao.ca/bpg/guidelines/professionalism-nursing.
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This list outlines the “thorny issues” related to targeted recruitment and measuring diversity.
Registered Nurses’ Association of Ontario. (2007, April). Embracing Cultural Diversity in Health Care: Developing Cultural Competence Best Practice Guideline. Toronto, ON, Canada: Author. p.38. Retrieved from http://rnao.ca/bpg/guidelines/embracing-cultural-diversity-health-care-developing-cultural-competence.
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These brochures (Developing and Sustaining Nursing Leadership Tips and Tools & Point-of-Care Leadership Tips and Tools for Nurses) are designed to describe evidence-based practices that nurses performing both formal and informal nursing leadership roles can use to enhance their skills.
Leadership practices are relationship-based and are fundamental for transforming nurses’ work settings into healthy work environments. These practices can apply to all nursing roles and levels of leadership. Point-of-care nurses who may not think of themselves as leaders will find meaningful examples of leadership at the point-of-care.
A self-assessment tool is inlcuded in the Tips and Tools
Retrieved from: http://rnao.ca/bpg/resources/tips-and-tools-nurses-developing-and-sustaining-nursing-leadership
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Tips on how to manage and mitigate conflict (e.g. how to be “self-aware” during conflict, five responses to conflict, steps to resolve conflict, questions to ask when conflict arises, barriers to resolution, etc.).
Registered Nurses’ Association of Ontario. (2012, September). Managing and Mitigating Conflict in Health-care Teams Best Practice Guideline. Toronto, ON, Canada: Author. pp. 86-88. Retrieved from: http://rnao.ca/bpg/guidelines/managing-conflict-healthcare-teams.
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This short video summarizes the characteristics of Transformational Leaders (2 min.).
Christian St Louis. (2012, November 13). Transformational leadership [Video file]. Retrieved from http://youtu.be/sBkqiqfEnzE.